Frequently Asked Questions (FAQ)
Where can I sign up for Social Media Wire press release services? You can sign up for our services and receive a free press release as a new subscriber by visiting: https://smwire.com/free-press-release/.
How long does it take for my press release to be published after submission? Press releases are typically published within 24 hours of submission. However, if submitted during the weekend, publication may occur on Monday morning, at the start of the next business week.
What types of content are not allowed on Social Media Wire? While we value inclusivity and do not discriminate based on age, race, or sexual orientation, Social Media Wire reserves the right to determine the suitability of submitted content. Prohibited content includes:
- Material related to legal litigation, whether ongoing or resolved.
- Negative or defamatory content about individuals or businesses.
- Content involving drugs or sexually explicit material.
If the content is inappropriate for children, it will likely not be accepted. We also adhere to strict insurance requirements. If you are unsure whether your content complies with our guidelines, please contact our customer service team for clarification. We are happy to assist.
How can I make special requests to editorial regarding my press release submission? To request specific publication dates or times, include a note to editorial at the very top of your press release in brackets (e.g., [note to editorial: Publish on MM/DD/YYYY at HH:MM]). We will follow these instructions.
How do I make changes to or request the removal of a published press release? Please email your request to support@smwire.com or use the chat feature located in the bottom-right corner of our website. Our team will confirm once your request has been processed.
Do you guarantee press release performance on Google News? We guarantee permanent placement of your press release in our Social Media Wire Newsroom and across our network of over 100+ news distribution sites. While this enhances your online presence and search engine visibility, performance on Google News cannot be guaranteed, as it depends on their independent algorithms.
Are there SEO benefits to using Social Media Wire? Our service guarantees distribution but does not promise specific SEO outcomes. Search engines may index your release, but certain scenarios—such as press releases ranking higher than your website in search results—are beyond our control. Please review our terms for more information.
How can I improve the chances of my press release being picked up by Google News? Google News prioritizes content based on specific criteria. To increase the likelihood of pickup:
- Timely, Relevant, and Newsworthy: Ensure your content is current and meaningful.
- Original and Readable: Provide original content that is accessible to a broad audience.
- Trustworthy: Offer fact-based, reliable information.
Adopting a journalistic style of writing aligned with your subject matter can further enhance your press release’s appeal.
Can I carry over unused monthly subscription press release credits? Yes, credits from single purchases or monthly subscriptions carry over, but they must be used within one year of the purchase date. Unused credits expire after this period.
How can I upgrade, downgrade, or cancel my account? To modify or cancel your account, contact us at support@smwire.com or use the chat feature located in the bottom-right corner of our website.
Can I resell Social Media Wire’s press release services? Yes, we offer a white-label program with discounted rates. Participants must meet a minimum monthly sales requirement. For more information, contact kevin@smwire.com about our exclusive white-label licensing program.
Who can I contact if my question isn’t answered here? For further assistance, email us at support@usanews.com or use the chatbot located in the bottom-right corner of our website. Our team is happy to help.